How to Master The Art of Heart 💜
imperfect: The Heart-Centered Leadership Podcast
Episode 299: The Kindness Factor: Transforming Leadership and Workplaces with Jamie Graceffa
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Episode 299: The Kindness Factor: Transforming Leadership and Workplaces with Jamie Graceffa

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In this episode, we’ll have the pleasure of meeting Jamie Graceffa, a seasoned HR professional who advocates bringing kindness into workplace culture. Jamie shares his inspiring journey from a learning and development career to leading initiatives emphasizing inclusion, culture, and the business case for kindness. Through his “kindness factor,” Jamie highlights how treating colleagues with dignity and respect can transform workplace dynamics, improve collaboration, and boost employee engagement.

Jamie’s approach stands out with his down-to-earth honesty about leadership. He opens up about learning to listen more deeply and navigating tough conversations with empathy. Jamie reminds us that kindness isn’t about avoiding challenges—it’s about showing up authentically and treating people with respect, even in difficult moments. This episode is packed with real-world wisdom for anyone striving to create workplaces where people feel valued, heard, and inspired.

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How to Master The Art of Heart 💜
imperfect: The Heart-Centered Leadership Podcast
Every single imperfection adds to your leadership, join Deb Crowe as she speaks with Heart-Centered Leaders from around the world.